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FREE SHIPPING on all original artwork *U.S. only*

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Frequently asked questions

 

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

FOR ORIGINALS We offer free shipping within the United States. International shipping will be charged based on cost. 

ADDITIONAL CHARGES  Oversized products that require a crate for safe shipping will have an additional charge. We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • We do not accept returnson prints; all sales are FINAL.
  • Original paintings can be returned within 30 days of purchase if returned undamaged. All shipping expenses are customer's responsibility.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact nd.art@outlook.com as soon as possible if you need to cancel your order.  

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For a refund or replacement, please contact us

WHO TO CONTACT?  

You can reach out at any time by email at nd.art@outlook.com or through the contact tab.

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter! You can also follow me on my social media pages as I am constantly posting about new work! 

Instagram: https://www.instagram.com/noreendixonart

Facebook: https://www.facebook.com/noreendixonart

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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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